Help with Jumblet
Email [email protected]. Never send a recovery code or password. See Privacy for how we handle support email.
Connection trouble
Jumblet needs an internet connection. Reconnect and choose Retry. Clearing the app's data can disconnect you from your player.
Restore progress
To keep your progress on a new device, connect Game Center or Play Games or save a recovery code in your player settings. We may not be able to restore a player without one.
Delete your player
Choose Delete your player in your player settings. This cannot be undone. Signing out does not delete your player.
To get a copy of your records, contact support.
Earning coins
Coins come from playing. Spend them on boosts, streak shields and themes.
Coins also buy a Gold spark, which makes a word through it score three times.
- First clear of a campaign level+15
- Chapter chest · every 10 levels+150
- Campaign Crown · 5 levels Crowned+100
- Campaign Jeweled Crown · 20 levels Crowned+100
- Daily stage clear on its day · Warmup, Wordsmith, Stoneworks+15 · +20 · +25
- All three Daily stages+20
- Weekly Climb · floors 3, 5, 7 and 10, each week+25 to +200
- Each new star · campaign, or a Daily on its day+10
- Daily Crown on its day · per stage+25
- Today's Jeweled Crown · all three Crowned+25
- Rank chest · Speller, Puzzler, Virtuoso, Grandmaster+100 to +250
- Achievements · each one once+25 to +150
- Daily streak · each day+5 to +10
Coins arrive automatically. Undo does not repeat a reward.
Amounts may change. The game shows the current ones.
Buying coins
Coin packs are sold only in the Jumblet phone app, through your phone's app store, when the app shows them for sale. The app store takes the payment. The website doesn't sell coins.
Refunds
Refunds go through the app store you bought from, not Jumblet: ask it from your purchase history there. If your app store asks us about a refund, buying coins means you agree that we tell it whether the pack's coins arrived and how many you have spent, and nothing else. A refunded pack's coins are taken back, never below a zero balance.
If coins didn't arrive
Check your connection, then close and reopen Jumblet. A purchase that needs approval shows Waiting for approval until the store confirms it.
Still missing? Email [email protected] with the date, the pack and the order number from your receipt. If your player isn't connected to a game account, add your Player ID (Settings, Protect or recover your player, Copy). Never send card details or passwords.
Daily puzzles
A new Daily arrives every day.
Phones and tablets
Jumblet 1.1 needs iOS 15.4 or later on iPhone and iPad, and Android 7 or later.
Reporting a problem
Include the app details below, your device and what happened. Leave out recovery codes and other private information.
App details
- Version
- jumblet-online-1
- Build
- 20261106T224347Z-9aca65c9fa9d
- Environment
- Not supplied
- Platform
- web